For Ages 21+

Responsible Gaming Guide at tk1917

Betting and casino games are a form of entertainment — but they should never go out of control. tk1917 always wants you to play within safe limits, enjoy yourself, and seek support when needed.

For those aged 21 and above only

Your safety is our priority

From self-exclusion to deposit limits — all the tools are in your hands.

Key Concepts

What Responsible Gaming Is and Why It Matters

A few core principles help keep the fun in gaming.

Online betting and casino games are a familiar form of entertainment for many. But this entertainment stays healthy only when kept within a set budget and time. tk1917 believes every player's experience should be enjoyable — not a source of stress or financial harm.

Responsible gaming means: playing with full awareness, treating the possibility of loss as normal, and taking a break when you feel the playing is becoming excessive. Read our Terms and Conditions to understand how we work to protect users' interests.

Remember — betting is never a reliable source of income. Every bet carries risk. Never play with money whose loss would affect your daily life. Set a fixed weekly or monthly budget and do not go beyond that limit.

To learn how your information and activity are kept secure on our platform, see our Privacy Policy.

tk1917's Commitment

We are committed to ensuring a safe gaming environment.

  • Users under 21 are not allowed to open an account.
  • Deposit limit and self-exclusion tools are always available.
  • 24/7 live chat is active to support players in difficulty.
  • Our team reaches out directly if suspicious behaviour is detected.
  • Personal data and transactions are protected with SSL encryption.
Control Tools

Ways to Keep Yourself Protected

tk1917 offers several active tools to help you stay in control of your gaming.

Deposit Limit

Set your own daily, weekly, or monthly maximum deposit amount. Once the limit is reached, no further deposits can be made.

Session Time Limit

Set how long you can play in one session. You will be logged out automatically when the time is up.

Loss Limit

Once you have lost a set amount, further betting is blocked — you decide the limit yourself.

Cool-Off Break

Take a break of 24 hours to 30 days on your own terms. During this time, logging in or placing bets will not be possible.

Self-Exclusion

If you want to step away from betting for an extended period, close your account temporarily or permanently. Just let us know via live chat.

Reality Check Reminder

A message will appear on screen at set intervals showing how long you have been playing and how much you have spent.

Request Self-Exclusion or a Limit Change

Fill in the details below and send them via live chat or email — our support team works 24/7.

The information in this form will be seen directly by the tk1917 support team and processed within 24 hours.

Warning Signs

How to Recognise That a Problem Is Developing

If you notice any of the signs below, take a break and seek support.

Spending Beyond Your Budget

Repeatedly depositing more than your set budget, or placing more bets to try to recover lost money.

Restlessness and Mood Changes

Feeling uncomfortable or angry when you cannot play, or feeling excessive stress when you lose.

Spending Too Much Time

Spending hours on betting or games at the expense of time with family, work, or study.

Hiding Your Gambling

Keeping your betting activity secret from family or close ones, or lying about it.

Betting with Borrowed Money

Borrowing from others, using credit, or drawing on savings to fund betting.

Unable to Stop

Repeatedly deciding that today is the last time, but coming back again — being unable to break this cycle.

Where to Get Support

Do Not Face It Alone — Get Help

Acknowledging the problem is the first step toward solving it.

tk1917 Live Chat

Talk directly to our support team via 24/7 live chat. Support is available in Bengali and English.

Email Support

You can also contact us by email for self-exclusion or limit-related matters: [email protected] — responses are provided within 24 hours.

Family and Close Ones

Talk to a family member or trusted friend. They can stand by you and help you through the problem.

Professional Counselling

See a mental health professional or addiction specialist. There are many government and private counselling services available in Bangladesh.

Self-Help Groups

Talk to people who have gone through the same experience. Community-based groups play an effective role in recovery.

Temporary Account Suspension

Request a temporary suspension of your account at tk1917 at any time — no questions will be asked.

If you need support, the tk1917 support team is always here — contact us via live chat or email. To learn more about us, you can read the About Us page.

Healthy Gaming Rules

Core Principles of Healthy and Enjoyable Betting

Following these guidelines keeps gaming safe.

Betting is entertainment — when done responsibly, it can be a positive experience. Keep the following principles in mind during every session, and see our FAQ for any questions.

  • 01 Set your budget in advance Before each session, decide the maximum amount you will spend and stick to that limit.
  • 02 Do not try to recover lost money Chasing losses is dangerous. When your set budget is gone, end the session.
  • 03 Respect your time limit Set a time limit for each session. Set an alarm and stop when the time is up.
  • 04 Do not bet on emotion Do not let feelings for a team or player determine how much you bet — look at statistics and analysis instead.
  • 05 Do not play under the influence of alcohol or substances Being under the influence reduces your ability to make decisions, leading to greater risk-taking.
  • 06 Keep other forms of entertainment in your life Betting is not the only source of entertainment. Set aside regular time for family, friends, and hobbies.
Protecting Minors

Ensuring Protection for Those Under 21

tk1917 is for those aged 21 and above only — this is a firm condition of our policy. Age is verified at registration, and ID documents are requested in cases of doubt.

If anyone under 18 lives in your household, keep them away from this site. You can take the following steps:

  • Use parental control software on your devices.
  • Keep your login details and password out of reach of children or young people.
  • Always log out of your account after use.
  • Hide betting app icons or shortcuts.

If you suspect that a minor is using someone's account, notify us immediately via live chat.

21+

Age Limit Strictly Enforced

The minimum age to register and play is 21. Verification is done with ID documents.

Age Verification SSL Secured Parental Control
Common Questions

Frequently Asked Questions about Responsible Gaming

No — you can choose either a temporary or permanent option. Temporary self-exclusion deactivates your account for a set period; it can be reactivated once that period ends. Permanent exclusion cannot be reversed. In both cases, you will have the opportunity to withdraw any remaining balance.

Lowering a deposit limit takes effect immediately. Increasing it is subject to a set waiting period — this protects you from making impulsive decisions. Contact our support team to request a limit change.

First, reach out to tk1917's 24/7 live chat — we can help close your account or set limits. Then talk to a family member or close friend. For professional support, consult a local mental health centre or addiction treatment specialist. Seeking help is a sign of strength, not weakness.

Yes. A cool-off break restricts access to your account, but your balance remains fully secure. When you log back in after the break, all your funds will be intact.

Talk to them directly without judgment. Let them know that getting help is normal and nothing to be ashamed of. You can contact tk1917 support to raise concerns about their account. Offer to go with them to see a professional counsellor.

No. While self-exclusion or a cool-off break is active, you will not receive any promotional messages. Communication will resume after the break ends — but if you wish, you can let us know by email or chat to stop it permanently.